We understand that you have placed your trust in us and we take that responsibility seriously.Therefore, we want you to feel confident when working with us. We promise that:
we will give you a complete and honest evaluation of your situation;
we will not over-promise a specific outcome;
we will keep your confidential information protected and secure;
we will respond to your requests in a timely manner; and
we will refund your money upon your request if after 6 months of beginning the work we are unable to help you remove any erroneous information from your credit profile. Your Client Agreement will have the full details.