• We understand that you have placed your trust in us and we take that responsibility seriously.Therefore, we want you to feel confident when working with us. We promise that:

    we will give you a complete and honest evaluation of your situation;

    we will not over-promise a specific outcome;

    we will keep your confidential information protected and secure;

    we will respond to your requests in a timely manner; and

    we will refund your money upon your request if after 120 days of beginning the work we are unable to help you remove any erroneous information from your credit profile. Your Client Agreement will have the full details.